DOS alert that the Bureau of Consular Affairs is currently experiencing technical problems with its overseas passport and visa systems. The issue is not specific to any particular country, citizenship document, or visa category.
On June 15, 2015, DOS issued an update alert stating that: “The Bureau of Consular Affairs is currently experiencing technical problems with our visa systems. These issues have resulted in delays in printing visas and may mean rescheduling some visa interviews.”
On June 16, 2015, DOS updated their alert with the following language:
- The Bureau of Consular Affairs continues to address technical problems with our visa systems. Some visa applicants will experience delays in receiving visas. Others will be contacted directly to reschedule their appointments. Passports are still being processed.
- This issue is not specific to any particular country or visa category; this is a global issue. We do not believe these problems stem from any cyber-security hacking issues.
- Our border security responsibilities are critical to the visa process. We cannot bypass the legal requirements to screen visa applicants before we issue visas for travel. We are assisting visa applicants with urgent humanitarian travel, and adoption cases are being processed. Individuals with humanitarian travel needs should contact their nearest U.S. embassy or consulate.